SMS Messaging Terms & Privacy Policy

RedKnight

SMS Messaging Terms and Conditions

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from RedKnight. These messages may include:

  • Appointment reminders

  • Service notifications and updates

  • Account or billing-related messages

  • Promotional or special offer notifications

  • Customer support communications

Message Frequency: Varies
Message & Data Rates: May apply depending on your mobile carrier

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you choose to opt back in.

Help Instructions

For help or assistance, reply HELP or contact us using the information below.

SMS Privacy Policy

Effective Date: March 14, 2025

RedKnight (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information related to SMS communications.

Information Collected for SMS

When you opt in to receive text messages, we may collect:

  • Mobile phone number

  • Name (if provided)

  • SMS interaction data (message delivery, timestamps, opt-in/opt-out records)

How We Use SMS Information

SMS-related information is used solely to:

  • Send requested text messages

  • Provide service updates and reminders

  • Respond to customer inquiries

  • Maintain records required for legal and carrier compliance

Sharing of Mobile Information 

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All personal data categories exclude text messaging originator opt-in data and consent, which will never be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect SMS-related information. While no method of data transmission is completely secure, we follow industry best practices to reduce risk.

Your Rights and Choices

You have the right to:

  • Opt out of SMS messages at any time by replying STOP

  • Request information about your SMS data

  • Withdraw consent at any time

Policy Updates

This policy may be updated periodically to remain compliant with legal or carrier requirements. Any changes will be posted with an updated effective date.

Contact Information

RedKnight
587 Bethlehem Pike, Suite 700
Montgomeryville, PA 18936
📞 Phone: 215-368-8900
📧 Email: team@redknight.com