People

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Give 100% Attention

Category: People

Karen,

In your presentations and book, you give many valuable ideas for improving staff performance. If I were to make only one change in how I manage my staff, what would you recommend?

Beth, PA

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Lead Yourself

Category: People

This morning I was reminded that true leadership starts with leading yourself. And we are all leaders – regardless of whether we run our own business, work for someone else, or are unemployed. That is because leadership is about influence.

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Alchemy

Category: People

One day in my monthly mastermind meeting, a participant (let’s call him Bob) spent his share of the time lamenting a bad business decision. Bob was angry at how badly he was treated, and angrier at himself for not heeding the red flags he saw as he entered into the business relationship. Instead he allowed his emotional investment to override the rational part of his brain.

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People Matter

Category: People

You know this – people matter. We can all think of people who are important to us. Those people definitely matter. But what about the people who are involved in your business, do they matter?

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Reinstituting Values Based Leadership

Category: People

We spend a great deal of time talking about the ideal situation – where the owner’s vision and values are built into the business from day one. But what do you do when a company has grown and has lost touch with their original values?

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Hire the Smartest People You Can Find?

Category: People

A popular concept in business literature is to surround yourself with the smartest people you can find. The corollary to this belief is to always hire the smartest people. This is an idea that I endorse– to a degree.

 

Following are three times when hiring the smartest person can create more problems than they solve.

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Selective Stupidity and Stubbornness

Category: People

Og Mandino says that one of the biggest determinants of success is persistence. Persistence is characterized by a willingness to keep putting in the time and keep trying. When you fail you get up and go again. Some days, this is harder than others.

 

I clearly remember one of those days. One of my clients was in the middle of a crisis that seriously endangered their ability to continue in business in the long run. I had nothing to do with how they arrived at this point; and I did not have the power to ensure that they could go on. It’s crushing and humbling, especially since I had invested myself in their business on an emotional level.

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